Frequently Asked Questions
Everything you need to know about our all-natural skincare solutions.
Are Simple Sugars products safe for sensitive skin?
Yes! Our products are formulated with all-natural ingredients specifically designed to be gentle enough for sensitive skin, including those prone to eczema and psoriasis.
Do I need to use moisturizer after using your scrubs?
No, you do not. Our unique formula cleanses, exfoliates, and moisturizes in one step, leaving your skin perfectly hydrated without the need for additional lotions.
What is the shelf life of your products?
Because we use natural ingredients and no harsh preservatives, our products typically have a shelf life of 12 months. We recommend storing them in a cool, dry place.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Once shipped, domestic delivery usually takes between 3-7 business days depending on your location.
What is your return policy?
We want you to love your skin. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund or exchange.
Are your products vegan and cruelty-free?
Absolutely. Simple Sugars is committed to ethical beauty; we never test on animals and our entire product line is 100% vegan-friendly.